Privacy Policy
Last Updated: January 5, 2026
The Granddaughter Network (“The Granddaughter Network,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy (“Policy”) describes how we collect, use, process, and disclose Personal Information when you interact with us, including through our websites, applications, online platforms, communications, and services that link to this Policy (collectively, the “Sites” and “Services”). This Policy also explains the rights you may have under applicable privacy and data protection laws.
Please read this Policy carefully to understand our practices regarding your Personal Information and how we protect it.
In certain circumstances, we may provide a different or supplemental privacy notice that applies to specific interactions or services. In those cases, the supplemental notice will govern the Personal Information collected in that context.
If you provide us with Personal Information about someone other than yourself (for example, a loved one or care recipient), you are responsible for ensuring that you have the legal authority to do so and that all applicable privacy and data protection requirements are met, including obtaining consent where required.
Personal Information We Collect
“Personal Information” means information that identifies, relates to, describes, or can reasonably be linked to an individual. We may collect the following categories of Personal Information:
Contact Information
Name, email address, phone number, mailing address, and other contact details you provide when submitting inquiries, requesting services, or communicating with us.
Care-Related and Service Information
Information you voluntarily provide related to care needs, service requests, preferences, scheduling, or coordination, including information about a care recipient.
Commercial Information
Information about services requested, obtained, or considered, including inquiries, bookings, or service history.
Usage and Device Information
Information automatically collected when you use our Sites, such as IP address, approximate location, browser type, device identifiers, referring URLs, and interactions with our Sites.
Employment Information
If you apply for work or partnership opportunities with us, we may collect education and employment history, contact details, and information included in your application materials.
Communications
Information contained in communications with us via email, phone, text, chat, forms, or social media. Where permitted by law, we may record and retain communications for quality, training, or compliance purposes.
How We Collect Personal Information
Directly From You
When you complete forms, contact us, request services, apply for opportunities, or otherwise interact with us.
From Third Parties
From service providers, analytics providers, marketing partners, scheduling tools, communications platforms, or others who assist us in operating our Services.
Through Cookies and Tracking Technologies
Through cookies, pixels, and similar technologies that collect information about your interactions with our Sites (see “Cookies and Other Tracking Technologies” below).
How We Use Personal Information
To the extent permitted by law, we use Personal Information to:
Provide, coordinate, and personalize our Services
Respond to inquiries and communicate with you
Match service requests with appropriate care or support resources
Improve, maintain, and optimize our Sites and Services
Conduct internal research, analytics, and service development
Send updates, informational messages, or marketing communications (you may opt out at any time)
Ensure safety, security, and compliance with legal obligations
Detect and prevent fraud, misuse, or unauthorized activity
Support business operations, recordkeeping, and auditing
Fulfill any other purpose disclosed at the time information is provided or with your consent
If you apply for employment or partnership opportunities, we also use Personal Information to evaluate applications, conduct interviews, verify information, and manage recruiting processes.
How We Disclose Personal Information
We may disclose Personal Information in the following circumstances:
Service Providers
To vendors who help us operate our business, such as hosting providers, analytics services, communications tools, scheduling platforms, and customer support systems.
Business Partners
With trusted partners when necessary to provide Services you request or with your consent.
Legal and Safety Purposes
When required to comply with law, legal process, or government requests, or to protect the rights, safety, and property of The Granddaughter Network, our users, or others.
Business Transactions
In connection with a merger, acquisition, restructuring, or sale of assets, where permitted by law.
With Your Consent
When you explicitly request or authorize us to share your information.
We do not sell Personal Information for monetary consideration. We may share limited information for analytics or advertising purposes where legally permitted.
Cookies and Other Tracking Technologies
We use cookies and similar technologies to operate our Sites, analyze traffic, improve performance, and understand user engagement. These technologies may collect information such as IP address, browser type, pages visited, and interactions.
You can control cookie preferences through your browser settings. Disabling cookies may affect certain Site functionality.
We may use third-party analytics services (such as Google Analytics) and advertising tools that collect information subject to their own privacy policies.
How Long We Keep Your Personal Information
We retain Personal Information only as long as necessary to:
Provide and manage Services
Fulfill the purposes described in this Policy
Comply with legal, regulatory, and contractual obligations
Resolve disputes and enforce agreements
Retention periods vary based on the nature of the information and our relationship with you.
Links to Third-Party Websites
Our Sites may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties. We encourage you to review their privacy policies before providing Personal Information.
International Users
Our Sites are operated from the United States. If you access our Sites from outside the U.S., your information may be transferred to and processed in the United States or other jurisdictions that may not provide the same level of data protection as your home country.
How We Protect Personal Information
We use reasonable administrative, technical, and physical safeguards designed to protect Personal Information from unauthorized access, disclosure, or misuse. However, no internet transmission or storage system can be guaranteed to be 100% secure.
Your Privacy Rights
Depending on where you live, you may have rights to:
Access your Personal Information
Request correction of inaccurate information
Request deletion of your Personal Information
Opt out of certain data processing or marketing communications
Withdraw consent where processing is based on consent
To exercise your rights, contact us using the information below. We may need to verify your identity before fulfilling requests.
Children’s Privacy
Our Services are not directed to children, and we do not knowingly collect Personal Information from children as defined by applicable law. If we learn that we have collected such information, we will delete it promptly.
Changes to This Policy
We may update this Policy from time to time. Any changes will be posted on our Sites with an updated “Last Updated” date. Continued use of our Sites after changes indicates acceptance of the updated Policy.
Contact Us
If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us at: